Store: VoyaCove Supply
Operated by: CAMEL TRAVEL SUPPLIES LLC
Effective date: September 21, 2026
Last updated: September 21, 2026
Do you charge for shipping?
No. Standard shipping is free throughout the United States.
When will my order arrive?
Processing takes 1–2 business days and transit takes an estimated 3–5 business days, for a total estimated delivery time of 4–7 business days. Weekends and U.S. public holidays are excluded.
What is the daily cut-off?
Orders placed by 2:00 PM ET on a business day can begin processing that day. Later orders begin processing on the next business day.
How do I track an order?
We email available tracking information after shipment. Contact Customer Care if tracking does not update or the parcel does not arrive as expected.
Can I cancel or change my order?
Yes, before shipment. Contact us immediately. Address and order modifications can be completed only before shipment.
What is the return window?
Request a return within 30 calendar days after delivery. Once authorized, hand the return to the carrier within 14 calendar days.
Do you accept non-defective returns?
Yes. We accept both defective and non-defective product returns under the Return and Refund Policy.
Do I need the original packaging?
No. Original packaging is not mandatory. Return the item reasonably complete and suitable for inspection.
Who pays return or exchange shipping?
CAMEL TRAVEL SUPPLIES LLC pays return and exchange shipping. There is no restocking fee. Contact us for a downloadable, printable prepaid return label.
Can I exchange directly?
Yes. Direct exchanges are allowed, subject to replacement availability.
When will I receive my refund?
Approved refunds are processed to the original payment method within 5 business days after receipt and inspection. Banks or payment providers may need another 3–10 business days to post the funds.
Which payment methods are accepted?
Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal are accepted as displayed at checkout.
How do I contact you?
Email: support@voyacovesupply.com
Phone: +1 319-284-2455
Address: 4245 N 40th Ave, Phoenix, AZ 85019, United States
Hours: Monday–Friday, 9:00 AM–5:00 PM ET, excluding U.S. public holidays.